FAQs – Elite Client

The Process: Simplified + Your Questions

Discreet, Secure, and Convenient

Verified Trust, Protected Privacy

We handle discreet identity verification, building trust with genuine clients while respecting their anonymity and safeguarding their data.

COMING SOON
Easy Online Booking

No more phone tag. Plan your schedule. Book anytime & anywhere.

Fair & Impartial Protection

As a neutral third party, we provide secure deposit handling and a clear framework for transactions, significantly reducing disputes and ensuring fair dealings.

Engage with Confidence

Our verification process ensures you're connecting with genuine, vetted professionals, providing a safer and more trustworthy experience, free from the worry of scams.

Step-by-Step For Service Providers

Experience Reliable Bookings: Offer Security & Gain Client Trust Here.

Welcome & Deposit Info: Send your client an automated welcome message that includes the details for making a deposit through our secure system.
Client Verification & Deposit: The client will securely submit their ID verification and deposit to us.
Confirmation: We will notify both you and the client as soon as the deposit has been successfully processed and the ID has been verified.
Provide Service: Focus on providing your excellent service to the client.
Deposit Release: We will securely hold the deposit until the service is completed and neither you nor the client indicates any issues.

Step-by-Step For Clients

Experience Reliable Services: Secure The Real Deal.

Find Your Match: Browse profiles on Australian directories and choose your ideal partner.
Review Details: Carefully read the provider’s profile. And engage them.
Book Securely: Ask them to make a booking and that you would like to use a 3rd party deposit holder.
Share Contact Details: Send our contact details to the Service Provider.
Deposit: You’ll receive a text with deposit details if agreed by Service Provider. Send the deposit to secure your booking.
Deposit Held Securely: We will hold onto your deposit until the service is finished.
Funds Released: If there are no disputes after the service, we will release the funds.

"Okay, so, like, before Elite Client, scheduling was a total nightmare. Seriously. So much back and forth, trying to coordinate times, it was a huge time suck. Now? Boom! Clients book themselves, I get a notification, and I'm good to go. It's freed up so much of my time – I can actually focus on, you know, my thing, instead of admin. Big thumbs up from me!"

"Mate I am so sick of going through all the dodgy ads online. It was a minefield! You never knew what you were going to get. Since finding you guys, it's been a game changer. Real profiles, verified, no more sketchy vibes. It's just easier. Cheers!"

"Look, I was always a bit nervous about sending deposits, you know? But with Elite and knowing the money goes through a third party, it gives me way more peace of mind. I just feel safer. And that makes the whole experience way more enjoyable. Highly recommend"

Frequently Asked Questions

For Clients:

What is it? Secure booking through third-party deposit holding and ID verification.
Why use it? Protection from scams, reliable service providers.
How to book? Ask provider to use our secure deposit system.
What about my deposit? Held securely until service completion.
Deposit return? Released after service if no issues. If provider cancels you receive your funds back. If you do not show, funds are released to Service Provider.
ID needed? Australian ID (If deposit is cashless ATM deposit or BeemIT) or face photo (If deposit is PAYID or BSB and account).
Do I require to contact via mobile number? All Australian phone numbers are linked to true identity and we require you to contact VIA an Australian number for Service Provider Security. (All information kept secure due to privacy laws.)
Problems? Contact us for support.

For Service Providers:

What is it? Third-party deposit holding and ID verification for secure bookings.
Why use it? Reduces no-shows, ensures upfront payment, builds trust.
How to use? Give clients our deposit details, we provide welcome text to provide.
What information do I have to provide you? We require an Australian phone number (your business one preferably) and a link to your verified advertisement or website.
When do I get the deposit? After service completion, if no objections.
What’s the fee? 15% intro (1 month), then 30% of deposit.
Client ID? Securely verified by us. We use paid databases and private databases to ensure safety as well as take Australian Identification or face photos to keep until after booking and confirmation of safety from you.
Disputes? We help find a fair resolution.